Question 1

How do I ensure that my Nasal Aspirator won't leak through the side vent?

Accepted Answer

It could be due to 2 reasons:
1. The waste tank is full.
2. The product was used incorrectly. Make sure that the nozzle is between 30-60° from the face. (See photos)

Question 2

How long can we use the Rite Aid Hydrogel Breast Discs for?

Accepted Answer

You can use the Rite Aid Hydrogel Breast Discs for up to 12 hours or when the discs become cloudy or milky. For hygiene purposes, we recommend replacing the discs after 12 hours of use.

Question 3

What materials are used in the Rite Aid Hydrogel Breast Discs?

Accepted Answer

Our Rite Aid Hydrogel Breast Discs are made from food-grade and non-toxic materials: water (60%), propylene glycol, and polyurethan prepolymer. The product is vegan with no animal derivatives.

Question 4

What materials are used in the Rite Aid Nursing Pads?

Accepted Answer

Our Rite Aid Nursing Pads are made of food-grade and non-toxic materials, including "super-absorbent polymer" and pulp, as well as non-woven fabric.

Question 5

Do I need to clean my breast or nipples after using the Rite Aid Hydrogel Breast Discs?

Accepted Answer

For hygiene purposes, we recommend cleaning or wiping the nipple area before and after use to prevent bacteria from building up. For more information, please read through the leaflet included in your Rite Aid Hydrogel Breast Discs pack.

Question 6

Why does the head of my Rite Aid Baby Nail Trimmer stop rotating?

Accepted Answer

In normal circumstances, the Rite Aid Baby Nail Trimmer filing head spins as it files the baby's nail. As part of its safety feature, the rotating head stops when too much pressure or force is used on the baby's fingers or nails. The device stops when this happens to prevent any unwanted distress on baby.

Question 7

Can I buy a specific type or colour of the Rite Aid Baby Nail Trimmer Filing Heads?

Accepted Answer

Filing heads are sold in four packs with 4 different types and colours for different age ranges.
 
You can email marketing@tolife.com.au for any specific or special requests.

Question 8

Can I use the Rite Aid Baby Nail Trimmers on for pet?

Accepted Answer

Unfortunately,  no. The Rite Aid Baby Nail Trimmers are designed for babies.

Question 9

How to change the measurement mode of the Rite Aid Non-Contact Infrared Thermometer?

Accepted Answer

With the device turned on, press the mode button located on the left side of the thermometer to change the measurement mode. The current mode will be displayed on the screen:

Please read the instruction manual before using the device.

Question 10

How can I change the unit of measurement from Fahrenheit to Celsius?

Accepted Answer

Turn on the device, then press and hold the “MODE” button on the side of the device for 2 seconds, until “F4” displays on the screen.
Press the “MODE” button again and “F5” should show on the screen.
Press the “MEM” button to select Celsius (°C) or the power button to select Fahrenheit.

Please read the instruction manual before using the device.

Question 11

Can we submerge the Rite Aid Non-Contact Infrared Thermometer in water?

Accepted Answer

No, do not submerge the device in water. Although the thermometer can measure the temperature of liquids, it can only read the surface temperature.

Question 12

Can we clean the silicon tips of the Rite Aid Nasal Aspirator and the waste tank through a steriliser or dishwasher?

Accepted Answer

Can we clean the silicon tips of the Rite Aid Nasal Aspirator and the waste tank through a steriliser or dishwasher?

Frequently asked questions

How do I ensure that my Nasal Aspirator won't leak through the side vent?

How long can we use the Rite Aid Hydrogel Breast Discs for?

What materials are used in the Rite Aid Hydrogel Breast Discs?

What materials are used in the Rite Aid Nursing Pads?

Do I need to clean my breast or nipples after using the Rite Aid Hydrogel Breast Discs?

Why does the head of my Rite Aid Baby Nail Trimmer stop rotating?

Can I buy a specific type or colour of the Rite Aid Baby Nail Trimmer Filing Heads?

Can I use the Rite Aid Baby Nail Trimmers on for pet?

How to change the measurement mode of the Rite Aid Non-Contact Infrared Thermometer?

How can I change the unit of measurement from Fahrenheit to Celsius?

Can we submerge the Rite Aid Non-Contact Infrared Thermometer in water?

Can we clean the silicon tips of the Rite Aid Nasal Aspirator and the waste tank through a steriliser or dishwasher?

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