It could be due to 2 reasons:

1. The waste tank is full.

2. The product was used incorrectly. Make sure that the nozzle is between 30-60° from the face. (See photos)

You can use the Rite Aid Hydrogel Breast Discs for up to 12 hours or when the discs become cloudy or milky. For hygiene purposes, we recommend replacing the discs after 12 hours of use.

Our Rite Aid Hydrogel Breast Discs are made from food-grade and non-toxic materials: water (60%), propylene glycol, and polyurethan prepolymer. The product is vegan with no animal derivatives.

Our Rite Aid Nursing Pads are made of food-grade and non-toxic materials, including "super-absorbent polymer" and pulp, as well as non-woven fabric.

For hygiene purposes, we recommend cleaning or wiping the nipple area before and after use to prevent bacteria from building up. For more information, please read through the leaflet included in your Rite Aid Hydrogel Breast Discs pack.

In normal circumstances, the Rite Aid Baby Nail Trimmer filing head spins as it files the baby's nail. As part of its safety feature, the rotating head stops when too much pressure or force is used on the baby's fingers or nails. The device stops when this happens to prevent any unwanted distress on baby.

Filing heads are sold in four packs with 4 different types and colours for different age ranges.

You can email marketing@tolife.com.au for any specific or special requests.

Unfortunately, no. The Rite Aid Baby Nail Trimmers are designed for babies.

With the device turned on, press the mode button located on the left side of the thermometer to change the measurement mode. The current mode will be displayed on the screen:

Please read the instruction manual before using the device.

1. Turn on the device, then press and hold the “MODE” button on the side of the device for 2 seconds, until “F4” displays on the screen.

2. Press the “MODE” button again and “F5” should show on the screen.

3. Press the “MEM” button to select Celsius (°C) or the power button to select Fahrenheit.

Please read the instruction manual before using the device.

No, do not submerge the device in water. Although the thermometer can measure the temperature of liquids, it can only read the surface temperature.

Can we clean the silicon tips of the Rite Aid Nasal Aspirator and the waste tank through a steriliser or dishwasher?